Shipping policy

Last updated: November 14, 2026

Free tracked shipping

We offer free tracked shipping for orders delivered to the United States. Delivery takes 2 business days. Business days exclude weekends and public holidays.

When your order ships, we send your tracking details to the email address used at checkout. Make sure your delivery address and email are correct before placing your order.

Delivery questions

If your tracking has not updated, your parcel is delayed or an address needs correcting, email duvetova@gmail.com with your order number. Address changes may not be possible once an order has shipped. If an unexpected delay occurs, contact us so we can help resolve it.

Returns and warranty

Your order includes a 60-day money-back guarantee with free returns and a 1-year repair-or-replacement warranty. A size that does not fit is covered by the 60-day guarantee. See our Refund policy for the return process.